FAQs

How long will my order take to arrive?

Orders are delivered within 8 to 10 days of being placed. Once your order is dispatched, you'll receive tracking details so you can follow its progress.

What is your return policy?

You can request a return within 7 days of delivery. Items should be unused, unwashed, and in their original condition with tags intact. To start a return, contact us at [email/phone] with your order number.

What is partial payment policy for orders?

Yes, we accept partial payment on selected orders. Please note that the partial payment amount is non-refundable for any reason, as it covers order maintenance and other processing charges. The remaining balance is payable as per your order confirmation.

Can I cancel my order after placing it?

Since we begin processing orders soon after they are placed, cancellations are not always possible. If you cancel, any partial payment already made will not be refunded. Please contact us as early as possible if you need to change or cancel an order.

How do I find the right size?

Each product page lists the available sizes (S to 2XL, and 3XL on select plus-size styles). Please check the size chart on the product page before ordering. If you're unsure, message us with your measurements and we'll help you choose.

How can I track my order?

Once your order ships, you'll receive a confirmation with tracking details by [email/SMS/WhatsApp]. You can also log in to your account on our website to check your order status.

How can I contact Rajvi Studio for help?

You can reach our customer service team at shoprajvistudio@gmail.com during 8AM to 8PM IST. We're happy to help with orders, sizing, returns, or any other questions.

What payment methods do you accept?

We accept UPI, debit/credit cards, net banking, wallets, and Cash on Delivery. All online payments are processed securely at checkout.

What should I do if I receive a damaged or wrong item?

Please contact us within 7 days of delivery with your order number and clear photos of the item. We'll review your request and arrange a replacement or return as per our return policy.

Will the product look like the photos on the website?

Yes! Every Rajvi Studio piece is photographed with care so you can see its true style, fabric, and fit. Our team is always happy to share extra details or answer any questions before you order, so you can shop with complete confidence.